Privacy Policy

At 11AMP, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Business Information

• Brand: 11AMP
• Website: 11amp.in
• Business Type: LLP
• Registered Address: 1st Floor, Plot No. 135, Om Sai Nagar, Bamroli Road, Opp. Bharat Nagar, Surat, Gujarat – 394210

2. Information We Collect

A. Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address

B. Payment Information

• Payment details are securely processed via third-party payment gateways.
• We do not store your card or banking information.

C. Technical & Device Information

• IP address
• Browser type and version
• Device type and operating system

D. Usage Data

• Pages visited
• Time spent on the website
• Click behaviour and browsing patterns

3. How We Use Your Information

We use your data for the following purposes:

• To process and fulfil orders
• To provide customer support and communication
• To improve website performance and user experience
• To send order updates, offers, and promotional messages
• To detect and prevent fraudulent transactions

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance your browsing experience
• Analyse website traffic and performance
• Personalise content and recommendations

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly.

5. Sharing of Information

We may share your information with trusted third parties, including:

• Payment gateways (for secure transactions)
• Logistics and delivery partners (for order fulfilment)
• Service providers (website hosting, analytics, support tools)

We do not sell, rent, or trade your personal information to third parties.

6. Legal Compliance

We may disclose your information if required to:

• Comply with applicable laws and regulations
• Respond to legal requests or government authorities
• Protect against fraud, security threats, or misuse

7. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Secure servers and encryption protocols
• Restricted access to personal information
• Regular monitoring for vulnerabilities

Despite our efforts, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

• Access and review your personal data
• Request corrections or updates
• Opt out of marketing communications
• Request deletion of your data (subject to legal obligations)

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party platforms.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

11AMP reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated policy.

12. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact us at Admin@11amp.co.in.

Address: 1st Floor, Plot No. 135, Om Sai Nagar, Bamroli Road, Opp. Bharat Nagar, Surat, Gujarat – 394210