Terms of Service

Welcome to 11AMP. These Terms of Service govern your access to, and use of, the 11AMP website and the purchase of any 11AMP products.

• Brand: 11AMP
• Website: 11amp.in
• Business Type: LLP
• Registered Address: 1st Floor, Plot No. 135, Om Sai Nagar, Bamroli Road, Opp. Bharat Nagar, Surat, Gujarat – 394210

1. Acceptance of Terms

By accessing, browsing, or using the 11AMP website, you agree to be bound by these Terms of Service, along with our Privacy Policy, Refund Policy, and other applicable policies. If you do not agree with any part of these terms, you must not use this website.

2. Eligibility

• You must be at least 18 years of age to use this website.
• By using this site, you confirm that you are legally capable of entering into binding contracts under Indian law.

3. Use of Website

You agree to use the website only for lawful purposes and in accordance with these Terms. You must not:

• Use the website for fraudulent or unlawful activities
• Attempt to gain unauthorised access to the website or its systems
• Disrupt or interfere with website functionality

4. User Account & Responsibility

• You are responsible for maintaining the confidentiality of your account credentials.
• All activities conducted through your account are your responsibility.
• 11AMP reserves the right to suspend or terminate accounts in case of misuse.

5. Product Information & Accuracy

We strive to ensure all product details are accurate; however:

• Product descriptions, pricing, and availability may change without notice.
• Images are for illustrative purposes only.

11AMP reserves the right to:

• Correct any errors or inaccuracies
• Cancel orders arising from incorrect information

6. Health Disclaimer

• 11AMP products are dietary and hydration supplements, not medicines.
• They are not intended to diagnose, treat, cure, or prevent any disease.

You are advised to consult a healthcare professional before use, especially if you:

• Have any medical condition
• Are pregnant or nursing
• Are taking medication

11AMP shall not be liable for:

• Any adverse effects
• Improper usage
• Individual result variations

7. Orders, Pricing & Availability

• Prices are subject to change without prior notice.
• Orders may be refused or cancelled in cases such as:
  • Incorrect pricing
  • Product unavailability
  • Suspicious or fraudulent transactions

8. Payment Terms

We accept payments through secure third-party gateways, including:

• Credit / Debit cards
• Net Banking
• UPI / Wallets

All payments must be completed before order processing.

9. Shipping & Delivery

• Orders are processed and shipped as per our Shipping Policy.
• Delivery timelines are estimates and may vary due to logistics or external factors.
• 11AMP is not liable for delays caused by courier partners.

10. Intellectual Property

All content on this website — including logos, product names, images, graphics, and website design — is the property of 11AMP and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

11. User Conduct

You agree not to:

• Post or transmit harmful, abusive, or illegal content
• Violate any applicable laws
• Infringe on intellectual property rights
• Attempt to damage or disrupt the website

12. Limitation of Liability

The website and its services are provided on an “as-is” and “as-available” basis. 11AMP shall not be liable for:

• Indirect or consequential damages
• Loss of data, revenue, or business
• Website downtime or errors

13. Third-Party Links

Our website may contain links to third-party websites. 11AMP is not responsible for:

• Content
• Privacy practices
• Services offered by third parties

14. Indemnification

You agree to indemnify and hold harmless 11AMP from any claims, damages, or losses arising from:

• Your use of the website
• Violation of these Terms
• Misuse of products or services

15. Termination

11AMP reserves the right to:

• Suspend or terminate your access to the website without prior notice
• Take appropriate legal action in case of violations

16. Governing Law & Jurisdiction

• These Terms shall be governed by the laws of India.
• Any disputes shall be subject to the jurisdiction of courts located in Surat, Gujarat.

17. Changes to Terms

11AMP reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of the updated Terms.

18. Contact

For any questions, concerns, or requests related to these Terms, please contact us at Admin@11amp.co.in.